Privacy Policy

My Fourth Trimester Plan is a postpartum support-planning tool operated by DoulaDoc ("we", "us"). This policy explains what we collect when you use the app at this site, and what you can ask us to do with it.

Questions, privacy requests, or complaints: hello@mydouladoc.com.

Account information. Your email address and password. Passwords are stored in hashed form by our authentication provider, never as plain text. We also keep a unique account ID and whether your email address has been confirmed.

Profile information. The first name you optionally give us when you set up your plan.

Your plan. Everything you enter while working through the seven steps and the nighttime card, including:

• the support needs you mark, and any notes you add
• people you list as helpers: names, relationships, preferred contact method, contact details, what they're helping with, and whether you've confirmed them
• task assignments, timing, instructions, and weekly tracker ticks
• message drafts you generate or edit, and the tones and wording you choose
• your visitor boundary choices
• your backup-plan answers, including any resources you write down
• your nighttime card: next step, chosen contacts, your message, country, local emergency number, and other local resources you add

Technical information. When something in the app fails, we may receive an error report containing the error message, the page it happened on, and browser details, so we can fix the problem.

We do not use advertising trackers or social-media pixels on this site, and we do not run artificial-intelligence features over what you type — your entries are stored and shown back to you, nothing more.

• to save your plan and show it to you again when you sign in
• to let you print, copy, and share your plan yourself
• to keep your plan private to your account
• to fix bugs and keep the app working
• to respond when you contact us

We do not use your plan for advertising, and we do not sell or rent it.

Each signed-in account can reach only its own plan; access to plan data is restricted to the account that created it. We do not give your plan to third parties, with three exceptions:

• the companies that host and run the app for us (hosting, database, email delivery, and error reporting), which act on our behalf and only to operate the service
• when we are required to by law, court order, or a valid government request
• to protect someone's rights, safety, or property, including responding to an emergency

The names, phone numbers, and addresses you add for helpers are entered by you, and they are stored inside your own plan. You are responsible for having their permission to keep their details here, and for keeping that information accurate. We never contact the people you list, and we never send messages on your behalf — you copy and send messages yourself. If someone you've listed asks you to remove them, delete their entry in Step 2.

We send email only when you ask for it or when the account needs it: a confirmation email when you create an account, and password-reset email if you request one. We do not send newsletters or marketing emails.

We keep your plan for as long as your account exists. You have two controls from your dashboard:

• Start over — clears your plan entries and leaves the account open
• Delete my account — removes your plan and your account, including your email address, from the app

These actions are permanent, so copy or print anything you want to keep first. If you'd rather we delete your account for you, email hello@mydouladoc.com from the address on the account.

• View, edit, or correct anything in your plan at any time
• Take a copy by printing your completed plan or copying its sections
• Clear your plan or delete your account
• Ask us what we hold about you, or ask us to delete it, at hello@mydouladoc.com

We don't charge for these requests, and we won't treat you differently for making one.

The app is served over HTTPS, passwords are hashed rather than stored plainly, and each account's plan is kept separate from every other account's. No system is perfectly secure, so please keep your password private and sign out on shared devices.

This planner is for adults. It is not intended for anyone under 18, and we don't knowingly collect information from children.

The app shows support resources such as the Postpartum Support International (PSI) HelpLine and postpartum.net, and may link to other sites. Those are run by other organizations under their own privacy practices, and we aren't responsible for what they do with information you give them.

Please don't add medical records, diagnoses, or clinical details to the planner. It is an organizational and educational tool, not a medical record, and it is not protected health information under HIPAA. Keep health details with your care team.

If we change this policy, we'll update the date at the top of this page, and describe material changes here or by email when the change matters to how your information is handled.

DoulaDoc — My Fourth Trimester Plan
Email: hello@mydouladoc.com